1. Check in and Check out times

Check in: 4:00 pm

Check out: 11:00 am

2. Day Pass

We do not offer day pass. However, we can offer you a day pass subject to availability at Hotel Villas Flamingos. Includes: sunbeds, towels, showers and WIFI service. The pools are for exclusive use of hotel guests.

The price is $600 Mexican pesos, which $500 are consumables at Mangle Beach Bar.

3. Do you have services to perform PCR and antigen tests?

We have collaboration with local clinics with whom we work together so that you can carry out your tests quickly, comfortably and safely. The medical staff goes to the hotel to carry out the tests. All payment is direct with the clinics and the results are ready within 24 hours. You can book once at the Hotel.

4. Bar Arena: Opening hours

5:00 p.m. to 12:00 a.m.

5. Do we accept pets?

The hotel is not pet friendly.

6. Changes and Cancellations

Notice 7 days or more in advance of the arrival date, the total amount charged will be refunded. Notice less than 7 days before the arrival date, the deposit is non-refundable. Early departures, total payment of the original stay.

7. Internet service

We have internet service in the common areas and in the rooms.

8. What is the closest airport?

We recommend you arrive at the Cancun Airport, which is about 2 hours from the Port of Chiquila plus 30 minutes on the ferry to the island. Take this time into account to organize your arrival and departure flights.

9. Do cars cross to the island?

You must leave your car in the Port of Chiquila since they do not cross the island to preserve its beautiful sandy streets. In the Port of Chiquila you can find a wide variety of parking.

10. Whale shark season

The whale shark visits our beautiful island in the months of May to September.

11. I want to hold an event with you. How do I contact you?

We are happy to help you organize any event in our Bar Arena. Send us your information to the email info@hotelarenaholbox.com and we will send you back more information.